LEGAL REFERENCE

How We Handle Your Data at ipin slot

Open an account at ipin slot and this privacy policy sets out exactly what we collect, why we hold it and how long it stays with us. It...

Data you controlClear retention windowsPakistan-first policy
ipin slot How We Handle Your Data at ipin slot

Where This Policy Applies and What It Covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY DESK

How to Reach Our Data Team

You do not need a long email to get a privacy answer. Message us from the account you registered with, say which detail you want changed or sent to you, and our data team replies with the next step. Live chat runs through the day for quick questions; the privacy mailbox handles written requests that need a record kept.

Team online

Privacy mailbox

Write to our privacy mailbox from your registered address and we log the request the same day, so nothing sits unread when the queue is busy. Add your account number to speed it along.

Live chat

Open live chat inside your account and an agent can confirm which data we hold, guide you through a password reset, or pass your question to the data desk for a written reply.

Account settings

Update your phone number, email and marketing choices yourself from account settings; changes apply right away and we email a confirmation to the address on file.

EDITORIAL CHECKS

Who Writes and Maintains This Policy

Our policy is drafted by the same team that runs account security, payments and support, then checked by a second pair of eyes before it goes live. Each...

Named authorship

Every version of this policy carries the desk that wrote it and the date it was approved, so you always...

Change log

We keep a running change log at the foot of the page, listing each revision in plain words, so a...

Plain-language drafting

Clauses are written in everyday English rather than legal shorthand, because a policy you cannot follow is little use when...

Processor list kept current

We maintain a list of the processors touching your account, from wallet rails to live-table streaming, and update it whenever...

Security practices stated

Encryption in transit, restricted internal access and logged admin actions are described in the same terms our engineers use, so...

Support hours published

You can see when our chat and mailbox desks are staffed, which timezone we work to, and how quickly a...

How This Page Lines Up With Our Others

This policy does not stand alone. The way we describe your data here has to match what our terms, cookie notice and payments wording promise elsewhere on ipin...

Terms of useDefinitions of account, wager and payout are worded the same way in both documents, so a term you learn here reads identically when you open our terms page.
Cookie noticeTracking categories on the cookie page use the labels from this policy, which means the consent choices you make there map cleanly onto the data described here.
Payments policyJazzCash, Easypaisa, SadaPay and Raast records appear under one name across both pages, so you never have to guess whether two documents cover the same transaction.
Account security policyPassword, two-step sign-in and device rules appear here only as short summaries, with the fuller mechanics kept on the security page so two versions cannot drift apart.
Verification policyThe document types we ask for during a check are listed once and referenced twice, so the identity wording matches the upload screen inside your account.
Withdrawal policyTiming bands for payouts follow identical wording on both pages, including how long a wallet or bank rail can take once we release the funds.
Complaints policyIf you disagree with how a privacy request was handled, the complaints page sets out the escalation route and the timeframes we work to, step by step.
ACCOUNT TRANSPARENCY

What You'll Spot While Reading This Page

We shaped this page to be scannable rather than dense. Short summary blocks sit above the full clauses, the chip row links each section to the wallet or...

Section jump bar A sticky bar across the header lets you jump straight...
Summary blocks Each clause opens with a two-line summary in everyday language...
Date stamps The version date sits below the title and repeats at...
Chip row Wallet and bank labels for JazzCash, Easypaisa, SadaPay and Raast...
Contact panel A block near the bottom repeats our chat and mailbox...
Print and save The whole page prints cleanly into a single document, which...

Privacy Questions We Hear From Pakistan

We collect the name, date of birth, mobile number and email you enter, plus the wallet details used for JazzCash, Easypaisa, SadaPay and Raast once you make a first deposit.

Only what a transaction needs: your account reference, the amount and the wallet or bank rail involved. We never hand your password or sign-in records to a partner.

Active account data stays while your account is open. After closure we hold financial and verification records for the period the rules covering us require, then delete or anonymise the rest.

Yes. Message our privacy mailbox from your registered address and we compile the personal details linked to your account, including payment records, and send them in a readable file.

We set cookies that keep you signed in, remember your language choice and measure which lobby pages load slowly. Non-essential cookie settings can be changed in your browser.

Material changes get an email to the address on your account and a dated banner on this page. Smaller wording fixes are logged in the change list at the foot of the page.